Most cord-cutting horror stories come from doing things in the wrong order: cancelling first, then scrambling for a replacement on the night of a big game. Here's the order that works.
Step 1: Read the Fine Print (Day 1)
- Contract end date. Leaving early can mean a cancellation fee. Know the number.
- Bundle discounts. Find out what your internet costs without TV.
- Equipment list. Every box and remote you'll need to return.
- Notice period. Some providers bill for 30 days after you call.
Step 2: Test the Replacement (Days 2 to 3)
Run a free IPTV trial on your busiest evening. Check your must-have channels, a live game at 8 p.m. and a second screen at the same time. Our 24-hour trial game plan lays it out.
Step 3: Overlap for Two Weeks (Days 4 to 18)
Subscribe to your new service while cable is still active. Use IPTV as your main TV and only fall back to cable if you have to. Two weeks covers several game nights, a weekend and the everyday routine. By the end, you'll know.
Step 4: Make the Cancellation Call (Day 18)
Expect a retention offer. Decide your answer before you dial.
- Be clear: "I'd like to cancel TV service and keep internet only."
- Ask for confirmation of the cancellation date and your new internet-only price, in writing.
- Evaluate any offer honestly. A temporary discount usually expires after 12 months. Compare the full cost over two years.
Step 5: Protect Your Internet Price (Day 19)
Removing TV can raise your internet price. If it jumps, check competitors' internet-only offers in your area. Many Canadians save more by switching internet providers than by negotiating. IPTV works on any stable connection, so you're free to choose.
Checklist
| Task | Done? |
|---|---|
| Contract end date and fees noted | ☐ |
| Free trial passed on a busy evening | ☐ |
| Two-week overlap completed | ☐ |
| Cancellation confirmed in writing | ☐ |
| All equipment returned, receipt kept | ☐ |
| Internet-only price checked against competitors | ☐ |
Start With Step 2
Test our full lineup free for 24 hours while your cable is still connected.
Start the Free TrialCord-Cutting Questions
It can, because bundle discounts disappear. Ask what your internet-only price will be before cancelling, and compare it with other providers' internet-only offers.
Yes. Return every box and remote, and keep the receipt. Unreturned equipment charges are one of the most common surprises on a final bill.
About two weeks is enough to live through a few game nights and busy evenings before you give up cable for good.