Terms of Service

1. Screens, Logins and Device Limits

Each subscription includes a fixed number of simultaneous connections. By purchasing, you accept these rules:

• One-screen plans may stream on a single device at a time. Using one of these plans on several screens simultaneously is not permitted.
• Multi-screen plans are required to stream on more than one device at once, up to a maximum of 5. Every screen on a multi-screen plan receives its own login.
• Multi-screen plans may be used at different locations, on separate networks and even outside Canada, for example your home, a cottage, a relative's home or a mobile device.
• Enforcement is automatic. A one-screen plan detected on several devices at the same time is flagged and may be suspended without refund. If your needs have grown, contact us to upgrade instead. It takes only a few minutes.

2. Payments

Payments are processed through secure, encrypted channels. By purchasing, you acknowledge that:

• Nothing renews automatically. We never charge you without your action. When a plan ends, renewing is entirely your decision.
• 1-month plans are non-refundable once created and activated. Full details are in our Refund Policy.
• Chargebacks and payment disputes opened without first contacting our support team to resolve the issue result in a permanent ban from all of our services.

3. Availability and Content

Live TV relies on outside networks, upstream broadcast feeds and internet links that we do not control. The service is therefore provided "as is" and "as available."

• The lineup can change. Channels, on-demand sections and regional feeds may be added, changed or withdrawn whenever needed, without advance notice. Such changes are part of normal operation and do not constitute a service failure.
• Your connection is your responsibility. Smooth playback requires a stable connection of about 15 Mbps for HD and 25 Mbps for 4K. Buffering, lag or interruptions that originate in your home network or with your internet provider (slowdowns, throttling or other limits) are outside our responsibility.

4. What You May Not Do

You agree not to misuse or degrade the service, including by:

• Capturing streams by recording or downloading them to any device or online storage;
• Passing streams on to others, whether by restreaming, rebroadcasting or sharing them on any platform;
• Selling or giving away logins unless you hold an approved reseller account; or
• Tampering with, decompiling or trying to break into our systems or apps.

Any of these results in immediate and permanent termination of the account without refund, and we may pursue civil remedies where applicable.

5. Updates to These Terms

We may revise these terms to reflect changes in the service, technology or law. The date at the top of this page identifies the current version. Continuing to use the service after a revision means you accept the updated terms.